Melles Griot Laser Group Achieves ISO 9001:2000 Certification

Carlsbad, CA -- As part of its commitment to improving customer satisfaction in the global marketplace, Melles Griot Laser Group has undertaken and achieved ISO 9001:2000 certification. This is a very important step for Melles Griot which requires every Melles Griot employee to be involved, on board and cognizant of the ongoing rewards of employing "best practices".

According to Emery Skarupa, General Manager, "The motivation for undertaking the process was not to receive a certificate to hang on the wall, but rather to instill in the organization, a culture of continuous process improvement and quality. We know that ultimately this translates into better products, services and satisfaction for our customers. Achieving ISO 9001:2000 certification tells the world that Melles Griot Laser Group has a qualified management system in place, that we have taken a look at ourselves and our systems and have organized our company to follow a world standard for conducting business. We don't, however, plan on stopping there. We seek to become the customer's Partner of Choice, a role we can only earn with their achievement of success and which stretches far beyond the supply of products."

As a worldwide quality management system standard, ISO 9001:2000 mandates a process-oriented approach in which close interaction with customers, and well-defined design, development, manufacturing and delivery processes translate to satisfied customers through consistent delivery of high quality products and services. According to David Hargis, Director of Research and Development, "ISO 9001 is an enhancement to our product development and release process. It forces us to obtain even higher levels of design confirmation, data collection and process documentation before launching a product to the marketplace. This ensures customers receive a tried and true product from Melles Griot."

The certification of Melles Griot includes the design, sale, manufacture and service of all Diode Pumped Solid-State, Helium Neon, Ion and Helium Cadmium laser systems.

Melles Griot is a leading global supplier of photonics products including optics, lasers, opto-mechanical hardware and laser beam/spectral measurement instrumentation. The company has manufacturing and distribution activities in 41 countries, serving industries as diverse as semiconductor, biomedical, metrology, and telecommunications. Melles Griot is a Barloworld Scientific company.

For more information visit, www.mellesgriot.com

Source: Melles Griot